Shipping policy

Thank you for shopping with Pegadzo! We strive to ensure that your shopping experience is smooth and efficient. Please review our shipping policy below for more information on how we handle shipping.

Processing Time

  • All orders are processed within 1-2 business days after payment confirmation.
  • Orders are not shipped on weekends or holidays. If there are any delays due to high order volume or unforeseen circumstances, we will notify you via email.

Shipping Time

  • Once your order has been processed and shipped, you can expect it to arrive within 7 to 10 business days depending on your location.
  • Please note that shipping times may vary depending on your destination and shipping carrier.

Shipping Costs

  • Shipping costs are calculated at checkout based on your delivery address and the weight of your order.
  • We offer standard shipping rates. Expedited shipping options may be available at checkout for faster delivery, depending on your location.

Tracking Your Order

  • Once your order is shipped, you will receive a confirmation email with tracking information. You can track the status of your order through the shipping carrier's website.

International Shipping

  • At this time, we only offer shipping within [Insert your country or list of countries if applicable]. Please check our website for any updates on international shipping options.

Delivery Issues

  • If your order has not arrived within the estimated delivery time frame or if there are any issues with your delivery, please contact our customer service team at javiercar1708@gmail.com.
  • We are not responsible for delays caused by the shipping carrier, weather conditions, or other factors beyond our control.

Address Errors

  • Please double-check your shipping address before submitting your order. Pegadzo is not responsible for lost or delayed packages due to incorrect or incomplete addresses.

Returns and Damaged Goods

  • If your order arrives damaged or you are not satisfied with your purchase, please contact us within 7 days of receiving your order for assistance with returns or exchanges.

Thank you for choosing Pegadzo! We aim to provide you with timely and reliable shipping to ensure you enjoy your new products as soon as possible.