FAQs

  1. What products does Pegadzo sell?
    Pegadzo offers a wide range of high-quality products including home décor, gym wear, and skin care items. Our products are carefully selected to help you elevate your home, enhance your fitness routine, and care for your skin.

  2. How long does shipping take?
    We process orders within 1-2 business days, and delivery usually takes 7-10 business days depending on your location. You will receive tracking details once your order has shipped.

  3. How can I track my order?
    Once your order is shipped, you will receive an email with tracking information. You can use the tracking number to check the status of your delivery through the carrier’s website.

  4. Do you offer international shipping?
    Currently, Pegadzo ships only within [Insert your country or list of countries if applicable]. We are working on expanding our shipping options and will notify our customers once international shipping becomes available.

  5. Can I change or cancel my order after it's been placed?
    We aim to process orders as quickly as possible. If you need to make any changes or cancel your order, please contact us at javiercar1708@gmail.com immediately. If your order has not been processed or shipped, we will do our best to accommodate your request.

  6. What is your return and refund policy?
    We offer a 14-day return policy. If you're not satisfied with your purchase, you can return unused, unwashed items within 14 days for a full refund, minus shipping costs. For more details, please refer to our Return and Refund Policy.

  7. Are your products available in different sizes?
    Yes! We offer a variety of sizes for our gym wear and other products. Please check the product details and size guide on each item page to find the best fit for you.

  8. What if I receive a damaged or defective item?
    If your item arrives damaged or defective, please contact us within 7 days of receiving your order. We will arrange a full refund or send a replacement depending on your preference. Please provide photos of the damage or defect when reaching out to us.

If you have any further questions or need assistance, feel free to reach out to us at javiercar1708@gmail.com. We’re here to help!